FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: What is the difference between FedEx Ground and FedEx Home Delivery?
A: FedEx Home Delivery is for residential deliveries. FedEx Ground is for business deliveries or commercial addresses only. Home based businesses are classified as FedEx Home Delivery.

Q: Can spot removers be shipped by US Priority Mail?
A: No. Liquids cannot be shipped by US Priority Mail. They must be shipped via FedEx Ground or FedEx Home Delivery.

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