FAQ
Q: When I click "check out" my shopping cart appears empty. What is wrong?
A: The webstore operation requires that browser security is set to medium. On your tool bar, please click on "tools", then "internet options", then the "security" tab to set the appropriate level. If you have any difficulties, please contact us at 772-221-0653.

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. Because of limitations the shipping charges on this website are good faith estimates.
We strongly recommend using a carrier such as FedEx or UPS tracking details are available. Paramount Seeds is not responsible for "lost in mail" shipments sent by standard or priority mail.
Shipping is charged at cost, insurance can be added if required. IF you have any questions at all about shipping costs, please contact us and we will be happy to help.

Q: Can I insure the seed shipments?
A: Yes, please contact us directly for specific requests.

Q: Do you ship overseas?
A: Yes, we will ship overseas where our distributor agreements will allow. Because of the complications and differing import requirements we reccomend you contact us directly for overseas shipments.

Q: Can you send me samples?
A: Yes, we generally are able to sample newer varieties for evaluation purposes. The more established varieties are not available as samples. If we don't have sample material on hand, we will request it directly from the breeding companies. Samples are subject to availability.

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