Frequently Asked Questions
FAQ
Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs? A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q: What comes in the Family Life Organizer? A: Everything you need, such as Pre-printed tabs, pocket folders, business card holders, zippered pouches, and all the pre-printed sheets you need to get started. The pads of paper are sold separately. Q: Is the On-The-Go Planner exactly the same as the Family Life Organizer? A: No. the smaller version,On-The-Go is a personal organizer you keep with you. It has some of the FLO pages, like doctors, babysitters, favorite restaruants and more information you might need with you while on the go. The FLO and the OTG compliment each other because the FLO stays at home for mulitple users to have access to important family information daily.
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